Please read the following carefully. By using the རི Ri Guides website and signing up to a རི Ri Guides trip, you are acknowledging and confirming that you have read and understood the following:

(If you have any questions, ask us at [email protected])

Disclaimer

Last updated: March 16, 2023

The information contained on https://www.riguides.com website (the "Service") is for general information purposes only.

རི Ri Guides assumes no responsibility for errors or omissions in the contents on the Service.

In no event shall རི Ri Guides be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. རི Ri Guides reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice.

རི Ri Guides does not warrant that the website is free of viruses or other harmful components.

External links disclaimer

https://www.riguides.com website may contain links to external websites that are not provided or maintained by or in any way affiliated with རི Ri Guides

Please note that the རི Ri Guides does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Privacy Policy

Last updated: March 16, 2023

རི Ri Guides ("us", "we", or "our") operates the https://www.riguides.com website (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.riguides.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information ("Personal Information").

རི Ri Guides will not disclose any of your personally identifiable information except when we have your permission. You may edit any information that we hold on you by contacting us via phone, fax or email. Your information can be updated, corrected or deleted at your request at any time. We will never rent or sell your personal information.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the information, including Personal Information, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Legal Notice:

Information on this website is provided ‘as is’ without warranty of any kind, either express or implied.

While every effort has been made to provide the most accurate information we advise that information on this website may contain inaccuracies or errors. Ri Guides may at any time and without notice make improvements and/or changes in the products and/or the programs described in this information.

In no event will རི Ri Guides be liable to any party for any direct, indirect, special or other consequential damages for any use of this website or any other hyperlinked website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibilities of such damages.

Cancellation:

If it becomes necessary to cancel your tour, you must notify རི Ri Guides immediately in writing. Once we receive your notice, cancellation will take effect. If you cancel, you will forfeit your deposit (US$500 for treks and US$1000 for expeditions). Also, if you cancel:

• More than 45 days prior to the first day of the expedition, you will receive 50% refund of the amount you paid, with your deposit subtracted from that amount.
• 45 days or less than 45 days before the first day of the expedition, then the full price of the trip will be forfeited.

The trip price is quoted as a package. No partial refunds or credit will be given for services not used. We recommend that you obtain cancellation travel insurance upon booking. If you can replace your spot by getting someone else to take that seat cancellation charges would be waived completely. You would only be charged the processing fee of 5%.

Delay, Cancellation or Change of Itinerary:

རི Ri Guides reserves the right to cancel any expedition prior to departure (including, but not limited to, by reason of too few people booking on any tour) in which case participants will be given a refund in full. However, you will not be entitled to make any further claim for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visa, passport and vaccination charges, or departure, gear purchases, airport and airline taxes). It is possible that a route change, postponement or delay (either in relation to departure or to the duration of the expedition) may become necessary due to inclement weather, snow and ice conditions, political restrictions or any other cause. In the event of a change, postponement or delay, participants have no right to refund of the tour price (in whole or in part) or other compensation for any injury, loss or damage.

Force Majeure:

རི Ri Guides will not be liable to pay the participants the compensation/refund if it has to cancel or change the travel arrangements in any way because of war, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or other unforeseen circumstances that may amount to force majeure.

Insurance:

We strongly recommend that you be covered by adequate insurance for the complete duration of your trip. Your insurance must include cover for; medical expenses, injury, death, cost of repatriation and evacuation via whatever means necessary including by helicopter/air ambulance. If you choose not to purchase insurance, you assume full responsibility for any expenses incurred in the event of a medical emergency and/or evacuation, trip cancellation, lost luggage, etc. We do not check insurance policies. We reserve the right to cancel your booking at any time before departure if we are not satisfied that adequate insurance is in place for you. All baggage and belongings are entirely at your own risk at all times and we will not take responsibility of loss, damage or accident to any luggage or property.

Medical, Rescue & Evacuation:

If your medical insurance does not cover rescue and evacuation insurance, we recommend you get it. Emergency rescue and evacuation can be very expensive in remote areas. Consider services such as helicopter evacuation and medical care.

Always consult the insurance company if you have any doubts or enquiries.

We do recommend Global Rescue for rescue and evacuation insurance on international trips involving high altitude and technical climbing.

You can purchase Global Rescue online at

https://www.globalrescue.com

Responsibility / Liability disclaimer:

By my signature as set forth on the booking form I acknowledge and confirm the following:

I waive any and all claims I may now and in the future have against, and release from all liability and agree not to sue རི Ri Guides and its officers, employees, guides, agents or representatives (collectively its staff) or the licensor for any personal injury, death, property damage, or loss sustained by me as a result of my participation in an adventure trip with them, due to any cause whatsoever, including without any limitation, negligence on the part of རི Ri Guides, its staff and licensor. I am aware that your adventure trip, in addition to the usual dangers and risks inherent, has certain additional dangers and risks, some of which may include physical exertion for which I may not be prepared; weather extremes subject to sudden and unexpected change; remoteness from normal medical services; evacuation difficulties if I am disabled. I accept all the inherent risks of the proposed adventure trip and the possibility of personal injury, death or property damage or loss resulting therefrom. I acknowledge that the enjoyment and excitement of adventure travel is derived in part from the inherent risks incurred by travel and the activity beyond the accepted safety of life at home or work, and that these inherent risks contribute to such enjoyment and excitement, being a reason for my participation. I agree that if I suffer injury or illness རི Ri Guides, can, at my cost, arrange medical treatment and emergency evacuation service, as they deem essential for my safety. In entering into this Agreement, I am not relying on any oral, written nor visual representations or statements by Ri Guides. or its staff or any other inducement or coercion to go on an adventure trip, hence, only of my own free will. I confirm that I have read and understood the terms and conditions of contract and this Agreement prior to signing it and agree that this Agreement will be binding upon my heirs, next of kin, executors, administrators and successors.